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Frequently asked questions

When will the e1 be available?

We are currently preparing for our global launch. Sign up for our availability notification to be the first to know when the e1 goes on sale.

What is the e1 Founders Edition?

The e1 Founders Edition is a limited collection. Each unit comes with a personally selected serial number, printed in epitome blue, along with a certificate of authenticity. You can also engrave your name or a personal message.

How does the biofilm detection work?

The e1 uses 14 nano cameras and over 50 sensors to capture high-resolution imagery of your teeth at 320x320 pixels and 508dpi. Advanced AI analyses this data to reveal biofilm and contaminants invisible to the naked eye.

How long does the cleaning take?

The e1 cleans your teeth in less than 30 seconds — up to 4x faster than conventional electric toothbrushes. The exact duration depends on your jaw geometry, tooth orientation, and the amount of biofilm present.

Is the e1 a medical device?

No. The e1 is not a medical device. The body metrics it collects (heart rate, temperature, SpO2, body composition) are not intended for medical purposes, diagnosis, monitoring, treatment, or prediction of disease.

How effective is the cleaning?

The e1 removes up to 99% of detected biofilm and is over 2.5x more effective than a market-leading powered toothbrush, as independently tested by Ormed at University Witten/Herdecke.

What shipping regions are supported?

Current shipping is available within Europe (EU and Switzerland). We will inform you by email in the event of any delivery changes.

Can I return the e1?

Yes. epitome offers a comprehensive right of withdrawal and return for the e1, guaranteeing customer satisfaction and product reliability.

What is included in the essentials subscription?

The minimum contract term is six months, after which you can cancel with one month's notice. Products are delivered monthly and invoiced before each delivery. Two tiers are available: effortless & eco-loving (320ml multi-use bottles) or extraordinary & exclusive (64× single-shot flasks with premium whitening).

Does the e1 connect to an app?

Yes. The e1 connects to the epitome app, which provides real-time biofilm visualisation, body metrics tracking, personalised brushing recommendations, and the ability to share health reports with your dental professional.